Improved Customer Relations in Government

That would be the Chinese government, of course, which announced (via this week’s visit to our friends at Beijing’s People’s Daily) that measures are under way to weed out incompetence and corruption among the cadres in China’s vast government bureaucracy.
Very interesting, of course, in an authoritarian one party state; but as China’s vast middle class becomes more vast, its ability to demand responsive government services will only grow. Does that mean people become somewhat less demanding as their economic and social plights… worsen?
Hmmmm… Let’s just say that here in America, of course, we will not be bullied by much of anything. The people have shown in our most recent election that Americans do not tolerate corruption and incompetence. We demand them.